Shipping & Returns

Custom made

If you're artwork is custom made and because I make everything myself, it may take longer than usual. You will receive an email when its shipped. Unfortunately, it is not possible to return custom orders because i’ve made it specially for you!

Shipping

Please give me some time to pack your item with love. All my canvas art work I will ship in boxes, large prints are sent in a poster tube and smaller work I’ll send in an envelope that is specially made for this. I send my packages once a week.

Estimated shipping. time:
〰️ Netherlands: 2-5 working days
〰️ Europe 1: 4-8 working days
〰️ Rest of the world: only on request.

Please note:
〰️ Above is an estimated time, it may take longer
〰️ Studio Carlijn is not responsible for delays
〰️ If your package is delayed, damaged or lost during transport, please contact the courier service with your track & trace code.

Keep in mind that as the COVID-19 situation develops, international delivery speed and availability is variable can change quickly. As part of COVID-19 prevention measures, some countries have limited shipping options and transit times may take longer.

Returns

I want you to be happy with your art work, if for any reason you are not satisfied, please contact me within 3 days of delivery. We will then see what we can do for each other.

〰️ Customized items cannot be returned
〰️ The item must be in its original packaging
〰️ Sale item cannot be returned
〰️ Studio Carlijn does not cover the costs of return.

If your item arrives broken, please contact me via email: info@studiocarlijn.com